Azure Infrastructure: How to Request a New Service Principal
This guide will walk you through the steps required to request a new service principal via ServiceNow for app registrations managed by WUIT in Azure EntraID.
Steps
1. Gather the Necessary Information
Before submitting your request, ensure you have the following details:
- Application Name: The working name for the application. For example, if you're registering the third-party OHDSI Atlas application, the name could be "I2DB - Atlas". Note that you typically need at least two app registrations per application—one for each deployment environment.
- Redirect URI: This is usually available in the application's documentation. If you're unsure where to find this information, contact the Platform Engineering team for assistance.
2. Access ServiceNow
Navigate to the ServiceNow portal:
3. Search for the Request Form
In the ServiceNow catalog, search for New Application or Enhancement
.
4. Start the Request and Enter the Required Information
Begin the request and fill out the form with the following details:
- Application Name: Enter the name you gathered earlier.
- Description: Use the following template to provide a detailed description of your request:
Hello,
My team needs a new app registration created in Azure. Below are the details for the application. We will need a client secret issued with a long expiration.
Name: I2DB - <Application Name>
Redirect URI: <Redirect URI>
Enabled Tokens: Access tokens, ID tokens
Please let me know if you have any questions.